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Visiting Your Youth

The Department of Youth Rehabilitation Services (DYRS) will schedule Visitations for youth housed at the Youth Services Center (YSC) and the New Beginnings Youth Development Center (NBYDC). Visitations will be held at either the Youth Services Center or the New Beginnings Youth Development Center.

What is a visitation?
A visitation is an opportunity for youth and their parents or caretakers to connect. For Virtual visitations, Secure Programs will provide tablets that are socially distanced apart in the community room for the visits.

How does it work?
Up to five parents/caretakers are allowed to participate in the 30-minute visitation session. There will be three 30-minute sessions within the time allotted per facility. In between sessions, staff will sanitize the tablets and the community room. Visitations will rotate weekly so that each week, a different unit for each facility will have their visitation.

Where will they take place?
YSC  and New Beginnings will be where visitations will take place.

When will they happen?
Virtual visitations will be held weekly on Wednesdays at:

  • 4:30 pm – 6:30 pm for parents and caretakers of youth residing at YSC
  • 6:30 pm – 8:30 pm for parents and caretakers of youth residing at NBYDC

Scheduling a Visitation

A Juvenile Justice Institutional Counselor (JJIC) will contact Visitors to schedule their visitation date, time and explain the Virtual Visitation process.
For more scheduling information, please contact Angela McCollum at [email protected] for YSC.
Ms. Marjorie Turner [email protected] or Stephanie Evering [email protected] for NBYDC.

What to Expect at the Visitation

  1. Please be on time. Late arrivals will result in visit cancellation. If you are early, please enter the building only 10 minutes before your scheduled visit.
  2. Visitors will log in at the health kiosk to check their temperature and acknowledge that they don’t have any COVID-19 symptoms. For contact-tracing purposes, DYRS will record Visitors’ information.
  3. Visitors will be required to secure their phones and other unapproved items in a locker.

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